Acceptable Use Policy
This Acceptable Use Policy sets out the permitted and prohibited uses of the AidConnects platform.
Last updated: [Insert Date of Last Review]
1. Purpose
This Acceptable Use Policy ("AUP") applies to all users of the AidConnects platform, including registered customers, service providers, and visitors. By using the platform, you agree to comply with this AUP.
2. Permitted Uses
You may use the AidConnects platform to:
- Browse and book legitimate services offered by verified providers
- List and offer services within permitted service categories
- Communicate with other users in good faith through platform communication tools
- Make and receive payments through the platform's escrow and payment systems
- Submit honest and accurate reviews of services received
- Access and manage your account information
3. Prohibited Activities
The following activities are strictly prohibited:
- Using the platform for any unlawful purpose or in violation of applicable Nigerian law
- Posting false, misleading, deceptive, or fraudulent content or service listings
- Impersonating any person or entity or misrepresenting your identity or qualifications
- Attempting to circumvent escrow, payment, or KYC verification mechanisms
- Harassing, threatening, abusing, or discriminating against any user or AidConnects personnel
- Uploading or distributing viruses, malware, or any harmful code
- Attempting to gain unauthorised access to other user accounts or platform systems
- Scraping, crawling, or extracting data from the platform without authorisation
- Using the platform to facilitate money laundering, terrorist financing, or other financial crime
- Offering or soliciting services that are illegal under Nigerian law
- Engaging in any activity that disrupts or impairs the platform's operation
4. Content Standards
All content uploaded to the platform, including service listings, reviews, profile information, and communications, must:
- Be accurate, truthful, and not misleading
- Not contain offensive, abusive, discriminatory, or explicit material
- Not infringe any third-party intellectual property rights
- Comply with all applicable Nigerian laws and regulations
5. Enforcement
AidConnects reserves the right to investigate any suspected breach of this AUP and to take appropriate action, including:
- Issuing a warning to the user concerned
- Temporarily suspending the user's account
- Permanently terminating the user's account
- Referring the matter to applicable law enforcement authorities
- Taking civil or criminal legal action as appropriate
6. Reporting Violations
To report a suspected AUP violation, contact us at support@aidconnects.online.